SMARTECH has been providing technology service and solutions for global IT leaders for 20 years by connecting our clients with qualified and professional field service providers nationwide.We are looking for experienced, reliable, and responsible IT professionals to provide our clients with quality, timely on-site IT assistance.
We are currently looking for a locally based break/fix technician/contractor with an advanced knowledge and skill set for a position as the Preferred Field Engineer for a customer account. The ideal candidate would possess strong communication and troubleshooting skills.
Qualified candidates will go through three remote interviews. In the event that you are selected, you will be invited to attend an all-expense inclusive, hands-on training session in Boston, MA, consisting of 2 full days of both classroom and practical instruction on break/fix and FRU parts replacement procedures with introduction to system installation.
**All travel and related expenses are included for candidates attending the training session. In addition, candidates will be paid for their time.
The Preferred FE for customer sites will be responsible for going to site to troubleshoot customer issues, as well as to provide second level hardware support and replacement services in a data center environment using fundamental and out of band system diagnostic tools and techniques.
Preferred Skills and Qualifications: